Account
Delete your SobrCircle account
Submit a deletion request here if you cannot complete the signed-in in-app flow. We will use the details you provide to verify ownership before processing the request.
Request form
Request deletion outside the app
Use the email address tied to your SobrCircle account. Optional details help us verify and locate the account faster.
How to request deletion
For account security, deletion requests must be verified. The fastest method is still the signed-in in-app flow:
- Open SobrCircle.
- Go to Settings.
- Select Delete Account.
- Complete the required confirmation and re-authentication steps.
What is deleted
- Account profile data
- User-generated content such as check-ins, comments, messages, and reactions
- Uploaded media files tied to the account, including profile photos, post and journal media under `users/{uid}/...`, and media stored for deleted chat threads
- Notification tokens and app account records
- Associated app metadata needed only for active account operation
What may be retained
Some limited records may be retained where required for:
- Legal compliance
- Security and fraud prevention
- Accounting or tax requirements
- Dispute resolution or legal claims
Current retention windows include:
- Backup copies: up to 35 days
- Security and abuse logs: up to 12 months
- Billing, tax, and transaction records: up to 7 years where required
- Deletion-request audit records: up to 24 months
- Legal hold or dispute records: until resolved
Deletion timeline
- Account access is disabled immediately after successful verification.
- Deletion from active systems is completed within 30 days.
Subscription notice
Deleting your SobrCircle account does not automatically cancel App Store or Google Play subscriptions. Subscriptions must be canceled in your Apple or Google account settings.
Support contact
If you need help with the deletion flow, contact [email protected].